Quality Function Deployment in Healthcare: Systematic Literature Review
نویسندگان
چکیده
More specific knowledge about Quality Function Deployment (QFD) has grown rapidly. There are many studies on the application of QFD in various industrial sectors including manufacturing, construction and services. is a tool that can be used to assist companies improving services by translating consumer desires into technical characteristics company. This paper aims provide broad understanding healthcare industry. The approach Systematic Literature Review. involves review study papers from well-known databases related implementation provides benefits for researchers practitioners add insight references health
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ژورنال
عنوان ژورنال: Spektrum Industri : Jurnal Ilmiah Pengetahuan dan Penerapan Teknik Industri
سال: 2022
ISSN: ['1693-6590', '2442-2630']
DOI: https://doi.org/10.12928/si.v20i2.62